Privacy policy

Desired Craft Shop — Privacy Policy

Last updated: April 17, 2026

At Desired Craft Shop, your experience matters — including how your information is handled.

This Privacy Policy explains how we collect, use, and protect your information when you visit our store, make a purchase, or interact with us.

Our store is powered by Shopify, which helps us provide a secure and seamless shopping experience.

By using our website, you agree to the practices outlined below.

 

 

★ Information We Collect

When we refer to “personal information,” we mean details that can identify you or be connected to you.

This may include:

  • Contact details (name, email, phone number, shipping and billing address)

  • Order and payment details (purchase history and payment confirmations)

  • Account information (login details, preferences, saved information)

  • Shopping activity (items viewed, added to cart, or purchased)

  • Messages you send to us

  • Device and usage data (IP address, browser, and how you interact with our site)

We only collect what’s necessary to provide a better experience.

 

 

★ How We Collect Your Information

We collect information in the following ways:

  • Directly from you (when you place an order, sign up, or contact us)

  • Automatically through your use of our site (cookies and similar technologies)

  • Through trusted partners, including Shopify and service providers

 

 

★ How We Use Your Information

 

We use your information to provide a smooth and personalized experience.

To fulfill your orders:

  • Process payments

  • Ship your items

  • Handle returns or exchanges

To improve your experience:

  • Remember your preferences

  • Recommend products you may like

To communicate with you:

  • Order updates

  • Customer support

  • Important account notifications

For marketing (when applicable):

  • Emails and promotions

  • Ads based on your activity

For security and protection:

  • Prevent fraud

  • Protect your account and our store

 

 

★ How We Share Your Information

 

We do not sell your personal information.

We only share it when necessary, including with:

  • Shopify and service providers (payments, shipping, analytics)

  • Marketing partners (to show relevant ads)

  • Legal authorities, if required by law

All partners are expected to handle your information responsibly.

 

 

★ Shopify & Platform Use

Our store is hosted by Shopify, which may process your information to:

  • Maintain and improve the store

  • Support performance and security

To learn more, visit:

https://privacy.shopify.com/en

 

 

★ Your Rights & Choices

Depending on where you live, you may have the right to:

  • Access your information

  • Request corrections

  • Request deletion

  • Opt out of certain marketing or advertising

You can unsubscribe from marketing emails at any time using the link provided in those emails.

 

 

★ Data Security

We take reasonable steps to protect your information.

However, no system is completely secure. We recommend avoiding sending sensitive information through unsecured channels.

 

 

★ Data Retention

We keep your information only as long as needed to:

  • Fulfill your orders

  • Provide our services

  • Meet legal requirements

 

 

★ Third-Party Links

Our site may include links to third-party websites.

We are not responsible for how those sites handle your information. We recommend reviewing their policies separately.

 

 

★ Children’s Privacy

Our store is not intended for children, and we do not knowingly collect personal information from individuals under 16.

 

 

★ Updates to This Policy

We may update this Privacy Policy from time to time.

When we do, we will update the “Last updated” date above.

 


★ Contact Us

If you have any questions or requests, contact us at:

📧 hello@desiredcraftshop.com